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PERSONAL INFORMATION WE COLLECT.
Most of the Information we collect is very basic and is needed to complete a purchase or provide a refund. Customer Information that may be collected by us include your name, address, telephone number, PAN, GST, date of birth, email address, descriptions of the items requested or purchased, language preference, the IP address and operating system of your computer, and the browser type and version being used by you.
We may automatically track certain information about you based upon your behavior on our site. We use this information to do internal research on our users interest and behaviour for better understand, protect and serve our users. This information is compiled and analysed on an aggregated basis which also includes your URL and IP address.
REGISTRATION.
In order to take advantage of some features of the site, you must register and create a member account which is free of any cost. For registration, you may provide information such as your name, email address and a password. Your password is a component of our security system. As such, it is your responsibility to protect it. Do not share your password with any third parties. You should change it immediately, if your password has been compromised for any reason.
TECHNOLIGES THAT ALLOW US TO CUSTOMISE YOUR EXPERIENCE ON PAHADILALA.
We use various technologies to collect information relating to your visit to our website, such as the Uniform Resource Located (URL) that referred you to our website, Internet Protocol address, browser type, browser language, the date and time of your request etc. This enables us to enhance and customise your experience on our website. For example, we may collect the Internet Protocol (IP) address identifying your computer or device and indicating your geographic region for statistical purposes.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfil any orders placed through the Site that including processing your payment information, arranging for shipping, and providing you with invoices and order confirmations. Additionally, we use this order information to communicate with you with regard to our new products, offers, special discounts, early bid schemes, etc., and to assess the success of our communication and new product campaigns.
SHARING YOUR PERSONAL INFORMATION.
We may also share your personal information to comply with applicable laws and regulations to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
PRIFILE DATA.
We use personal information to provide the services you request. We use your personal information to resolve disputes; troubleshoot problems; help promote a safe service; collect money; measure consumer interest in our products and services, inform you about online and offline offers, products, services, and updates; customize your experience; detect and protect us against error, fraud and other criminal activity.
We identify and use your IP address to help diagnose problems with our server, and to administer our website. Your IP address is also used to help identify you and to gather broad information on customer taste and needs.
BETTER COMMUNICATION AND EMAIL
We also use customer information such as emails to send you our newsletters, survey findings or other messages on our products, events and new launch functions.
MESSAGES AND CALLS
We may use your mobile contact with us for any text message/SMS alerts or phone calls containing product and event information. Please note that we will never send you any unsolicited text message on your mobile phone.
SPECIAL EVENTS, OFFERS AND SURVEYS
On specific occasions, PAHADILALA may sponsor special events, offers and consumer surveys. There may be specific rules applicable to these promotions that explain how any personal information you provide will be processed.
EMPLOYEMENT
If you provide personal information to us with respect to employment, such as your resume, we will treat such personal information as confidential and use it only to consider you for current and future employment opportunities and to contact you with respect to employment with us or our affiliates.
ADVERTISEMENTS
We use third-party advertising companies to serve ads publicity campaigns. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you. We do not take any responsibility with respect to your visits to such other websites and providing any information/s therein.
LINKS TO OTHER SITES
Occasionally, we may make available a link to a third party web site. These links will let you leave the portal. The linked sites are not under our control and we are not responsible for the privacy practices or the contents of any linked site or any link contained in a linked site, or any changes or updates to such sites. We are not responsible for webcasting or any other form of transmission received from any linked site. We provide the links to you only as a convenience.
SHARING OF PERSONAL INFORMATION
We may share personal information with our other corporate entities and affiliates who may use the said information in accordance with this policy to: help detect and prevent identity theft, fraud and other potentially illegal acts; correlate related or multiple accounts to prevent abuse of our services; and to facilitate joint or co-branded services that you request where such services are provided by more than one corporate entity. If you have any objection to such sharing than we request you should not provide us with any information.
We may retain other companies and individuals to perform functions on our behalf consistent with this Privacy Policy. Examples include webstore management companies, order processing companies, courier companies, data analysis firms, customer support specialists, email vendors, web-hosting companies and fulfilment companies (e.g., companies that coordinate mailings). Such third parties may be provided with access to personal information needed to perform their functions but may not use such information other than on our behalf and in accordance with this Privacy Policy.
BUSINESS TRANSFER
We and our affiliates will share / sell some or all of your personal information with another business entity should we (or our assets) plan to merge with, or be acquired by that business entity. Should such a transaction occur with other business entity (or the new combined entity) then they will be required to follow this privacy policy with respect to your personal information.
CHOICE/OPT-OUT
We provide all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from us on behalf of our partners, and from us in general, after setting up an account.
POLICY CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
YOUR COMMENTS
We welcome your feedback. If you have questions or comments about our privacy policies, feel free to drop us a message by writing to us at info@pahadilala.com
OUR RIGHTS
We may elect to electronically monitor areas of the portal and may disclose any Content, records, or electronic communication of any kind (i) to satisfy any law, regulation, or government request; (ii) if such disclosure is necessary or appropriate to operate the portal; or (iii) to protect our rights or property or the rights of the users, Sponsors, Providers, Licensors, or Merchants.
We are not responsible for screening, policing, editing, or monitoring such Content. If notified of allegedly infringing, defamatory, damaging, illegal, or offensive Content, we may investigate the allegation and determine in our sole discretion whether to remove or request the removal of such Content from the portal. We may terminate your access, or suspend your access to all or part of the Site, without notice, for any conduct that we, in our sole discretion, believe is in violation of any applicable law or is harmful to the interests of another user, a third-party Provider, Merchant, Sponsor, Licensor, service provider, or us. Because customer service is paramount to our business, we reserve the right to refuse to sell products to you if it reasonably appears to us that you intend to resell the products. In addition, we reserve the right to limit quantities of items purchased by each customer.
CHILDREN
Our website is not designed for persons under the age of 18 and we do not knowingly collect personally identifiable information from anyone under the age of 18. If you are under 18 years of age, you may browse pahadilala, but please do not provide your personal information to us.
YOUR CONSENT
By using the Website and/ or by providing your information, you consent to the collection and use of the information you disclose on the website in accordance with this Privacy Policy, including but not limited to Your consent for sharing your information as per this privacy policy. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
OUR PRODUCTS
The products portrayed and described on our website are all natural, herbal and contain ayurvedic properties. They are 100% pure and intended for your wellbeing and good health. Our products are unique as they are procured, produced or processed directly by us and therefore, the risk of compromise on quality of the intermediary is minimised or zero.
LIMITATION OF LIABILITIES
Our products are produced with the highest standard of quality and found no harmful effect on human beings at any point in time.
Except to the extent where warranties are legally not excludable, pahadilala makes no representations or warranties of any form. It is the sole responsibility of the purchaser and user to take the needed precautions and safety measures to avoid possible health conditions before the use of our products that may not suit his/her skin.
YOUR OBLIGATIONS AND RESPOSIBILITIES
In the access or use of the pahadilala website, you shall comply with these Terms and Conditions and the special warnings or instructions for access or use contents posted on our website. You shall act always in accordance with the law, custom and in good faith.
THIRD PARTY LINKS
We are not responsible for the content of any off-website pages or any other websites linked to or from the pahadilala website.
USER CONTENT
When you transmit, upload, post, e-mail or otherwise make available data, text, software, music, sound, photographs, graphics, images, videos, messages or other materials ("User Content") on the website, you are entirely responsible for such User Content. Such User Content constitutes a Submission under Section 10 above. This means that all third parties, and not we, are entirely responsible for all User Content that they post to the website. You agree not to engage in or assist or encourage others to engage in transmitting, uploading, posting, e-mailing or otherwise making available on the website User Content that (a) is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, pornographic, libelous, invasive of another's privacy, hateful, or racially, ethnically or otherwise objectionable; (b) you do not have a right to make available under any law or under contractual or fiduciary relationships; (c) is known by you to be false, inaccurate or misleading; (d) you were compensated for or granted any consideration by any third party; or (e) infringes any patent, trademark, trade secret, copyright or other proprietary and/or intellectual property rights of any party. In addition, you agree not to transmit, upload, post, e-mail, or otherwise make available any software viruses, unsolicited or unauthorized advertising, solicitation or promotional material, including chain letters, mass mailings, or any form of "spam". You further agree not to (i) impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with any person or entity; (ii) "stalk" or otherwise harass including advocating harassment of another, entrap or harm any third party including harming minors in any way; (iii) forge headers or otherwise manipulate identifiers in order to disguise the origin of any User Content; (iv) intentionally or unintentionally violate any applicable local, state, national or international law; or (v) collect or store personally identifiable data about other users.
COPYRIGHT COMPLAINTS
We respect the intellectual property of others. If you believe that copyrighted materials have been copied in a way that constitutes copyright infringement, please send an email or written notice to us for notices of infringement and provide the following: (i) identification of the copyrighted work(s) that you claim has been infringed and that you are the copyright owner or authorized to act on the copyright owner's behalf; (ii) a description of the material that you claim is infringing and the location of the material on the website; (iii) your address, telephone number and email address to our mail id.
INDEMNIFICATION
You agree to defend, indemnify and hold us harmless for any loss, damages or costs, including reasonable attorneys' fees, resulting from any third party claim, action, or demand resulting from your use of pahadilala or breach of these Terms and Conditions. You also agree to indemnify us for any loss, damages, or costs, including reasonable attorneys' fees, resulting from your use of software robots, spiders, crawlers, or similar data gathering and extraction tools, or any other action you take that imposes an unreasonable burden or load on our infrastructure.
DISPUTES
With respect to any dispute regarding the website, all rights and obligations and all actions contemplated by these Terms and Conditions shall be governed by the laws of India and the courts of New Delhi, India, as if the Terms and Conditions were a contract wholly entered into and wholly performed within New Delhi, India, subject to foreign legal mandatory provisions.